Your 30-Day Return Option
To state the rule precisely, eligible merchandise can be returned without a stated reason or exchanged during the 30 days following delivery; accordingly, please reach Dash before mailing an item to obtain approval and the applicable return steps, and this rule governs the applicable process.
Limited Return Categories
For straightforward administration, quality-problem rights remain available despite these exclusions, including for damaged, defective, mis-shipped, or incomplete orders; in the same context, custom products, clearance or Final Sale merchandise, gift cards, and opened intimate or hygiene-sensitive goods are excluded from no-reason returns, and this rule governs the applicable process.
What to Send Back
For consistent order handling, where law permits, a refund may be reduced for damage caused by handling beyond what was reasonably needed to inspect the item, while return the product with its included parts and packaging whenever reasonably possible, as reflected in this published policy.
Receiving Your Refund
As an operating standard for this store, once a received return passes inspection, Dash issues the approved amount to the original payment method in 5-10 business days, and the bank or card issuer may require additional time before the credit appears, which is the stated customer standard.
Cancellation and Return Address
To state the rule precisely, contact Dash to cancel before fulfillment ships because shipped orders must proceed through the Refund Policy; the default return address is 6 3rd Ave SE, Minneapolis, Minnesota, 55414, United States, and no item should be sent until Dash confirms its instructions, as reflected in this published policy.
Return Shipping at Our Cost
As part of this published policy, approved no-reason returns and exchanges are sent back at Dash's cost through a prepaid label or comparable arrangement; return freight remains the merchant's responsibility when an order is damaged, defective, incorrect, or incomplete, and this rule governs the applicable process.
Merchant Information
Business name: Dash
Trade name: Dash
Email: Support@bydseh.shop
Phone: 3475521990
Physical address: 6 3rd Ave SE, Minneapolis, Minnesota, 55414, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago)